TERMS OF SERVICE

Blue Bees Marketing LLC

Last updated: May 4, 2026

1. AGREEMENT

These Terms of Service ("Terms") govern your use of the Blue Bees Dashboard and related services provided by Blue Bees Marketing LLC ("Blue Bees," "we," "us"). By using dashboard.bluebeesmarketing.com, by authorizing the Blue Bees Dashboard SP-API application against your Amazon Seller account, or by signing an order form with us, you (the seller, brand owner, or authorized representative — "you," "Client") agree to these Terms.

If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

For information about how we handle data, see our Privacy Policy.

2. THE SERVICE

Blue Bees provides a managed Amazon brand-analytics dashboard (the "Service"). The Service pulls Amazon Seller data via the Selling Partner API (SP-API) and the Amazon Advertising API, limited to the scopes you authorize; stores and processes that data in our secure cloud environment; and displays dashboards, reports, alerts, and AI-generated summaries to help you make business decisions.

The Service does not place orders, modify prices, change listings, manage inventory, or take any write action on your Amazon account. It does not contact your buyers or send messages on your behalf. It does not collect or store your buyers' personal information. It does not replace Amazon Seller Central as the system of record.

The Service is licensed to you for your internal business use only. You may not resell access, white-label the dashboard for third parties, or expose its data through your own product, except under a separate written agreement with us.

3. AUTHORIZATION TO ACCESS YOUR AMAZON DATA

You authorize us to access your Amazon Seller and Advertising data through Amazon's OAuth consent flow. Amazon shows you the exact roles requested before you approve.

You may revoke authorization at any time in Seller Central → Apps & Services → Manage Your Apps. Revocation takes effect immediately for new data.

Amazon requires sellers to re-authorize SP-API apps annually. We will notify you before your refresh token expires.

You confirm that you are the account owner, or an agent with explicit written authority from the account owner, to grant this access. You will not authorize the Service against any Amazon account you are not legally entitled to manage.

4. ACCEPTABLE USE

You agree not to resell, redistribute, sublicense, or commercially exploit the Service or its output beyond your own internal use; reverse-engineer, decompile, or attempt to extract the source code, models, or proprietary data-extraction logic; attempt to access another client's data, probe for tenant-isolation weaknesses, or interfere with the Service; use the Service in violation of Amazon's Selling Partner API License Agreement, Amazon's Acceptable Use Policy, or any applicable law; upload or transmit malware, spam, or unlawful content through the Service; or use the Service to compete with us by building a substantially similar analytics product.

We agree not to use your Amazon data for any purpose outside delivering the Service to you, share your data with anyone other than the sub-processors listed in our Privacy Policy, train any machine-learning model on your data, or sell your data.

5. PRICING AND PAYMENT

The Service is currently provided free of charge during our beta period and to brands managed directly by Blue Bees. Paid tiers are not yet published. If we introduce paid pricing, we will communicate it in writing at least 30 days before any charge applies to your account, and your continued use after that notice constitutes acceptance.

All fees, when introduced, will be exclusive of taxes. You are responsible for any sales, use, or VAT taxes that apply. If you are on a paid plan, future price changes will be communicated with at least 30 days' written notice.

6. SERVICE AVAILABILITY

We aim for high availability but do not guarantee a specific uptime SLA during the beta period. The Service depends on Amazon's APIs. Amazon outages, throttling, schema changes, or quota limits are outside our control and are not breaches of these Terms.

We may schedule maintenance windows and will announce them in advance when feasible. We may suspend access to investigate suspected security incidents or abuse, and will restore access as soon as it is safe to do so.

7. DATA ACCURACY

Dashboard numbers are computed from Amazon's APIs and may differ from Seller Central by a small margin due to API latency, settlement timing, currency conversion, or aggregation method. We work to minimize that gap and label estimates clearly, but the Service is decision-support — Seller Central remains the system of record for any financial, tax, or legal purpose. You agree not to rely solely on the Service for regulatory filings or formal accounting.

8. INTELLECTUAL PROPERTY

Our IP. Blue Bees owns all rights in the Service, including the dashboard software, designs, models, documentation, and any improvements. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service while these Terms are in effect.

Your data. You retain all rights in your Amazon data and any business information you provide. You grant us a limited license to host, process, and display that data solely to deliver the Service to you.

Aggregate benchmarks. We may compute and publish anonymized, aggregated metrics (e.g., "median ACOS across Blue Bees clients in category X") for product improvement, marketing, and benchmarking, provided that no individual client, brand, ASIN, or account is identifiable.

Feedback. If you send us suggestions or feedback, we may use them without restriction.

9. CONFIDENTIALITY

We treat your Amazon Seller data and any business information you share as confidential. We will not disclose it to third parties except (a) to the sub-processors named in the Privacy Policy, (b) to comply with a valid legal request after notifying you where legally permitted, or (c) with your written consent. A mutual non-disclosure agreement is available on request.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

The Service is provided "AS IS" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Cap. Our total cumulative liability arising out of or related to these Terms or the Service is limited to the fees you paid us in the 12 months immediately preceding the claim, or USD $100 if no fees have been paid (e.g., during the beta).

Excluded damages. Neither party is liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, lost ad spend, missed sales opportunities, business interruption, or third-party (including Amazon) outages or actions, even if advised of the possibility.

The limitations in this section do not apply to a party's indemnification obligations, breach of confidentiality, or liability that cannot be limited by law.

11. INDEMNIFICATION

By you. You will defend and indemnify Blue Bees against any third-party claim arising from (a) your misuse of the Service, (b) your violation of Amazon's policies or applicable law, (c) data or content you submit to the Service, or (d) your lack of authority to grant SP-API access.

By us. We will defend and indemnify you against any third-party claim that the Service, as provided by us and used in accordance with these Terms, infringes that third party's intellectual property rights, and we will pay damages finally awarded or agreed in settlement. If such a claim is made or appears likely, we may modify the Service, obtain a license, or terminate your subscription and refund any prepaid unused fees.

Each party's indemnification obligation is conditioned on the other party (i) promptly notifying it of the claim, (ii) giving it sole control of the defense and settlement, and (iii) cooperating reasonably.

12. TERMINATION

For convenience. Either party may terminate these Terms at any time on 30 days' written notice (email is sufficient).

For cause. Either party may terminate immediately on written notice if the other party (a) materially breaches these Terms and fails to cure within 15 days of notice, (b) becomes insolvent, or (c) engages in illegal conduct or activity that creates legal risk to the other party.

Effect of termination. On termination we will (i) stop new data collection from your Amazon account, (ii) provide a 30-day data export window during which you can request a copy of your data, and (iii) delete your data from active systems within 60 days after the export window closes, subject to backup-rotation and legal retention requirements (see Privacy Policy Section 7).

Sections that by their nature should survive (IP, confidentiality, liability, indemnification, disputes) survive termination.

13. DISPUTES

Governing law. These Terms are governed by the laws of the State of South Carolina, USA, without regard to its conflict-of-laws rules.

Good-faith negotiation first. The parties will attempt in good faith to resolve any dispute by direct negotiation for at least 30 days before initiating arbitration.

Arbitration. Any unresolved dispute will be settled by binding arbitration administered in South Carolina, USA, under the Commercial Arbitration Rules of the American Arbitration Association. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. Both parties waive the right to bring or participate in any class, collective, or representative action against the other.

Either party may seek injunctive or equitable relief in court to protect intellectual property or confidential information.

14. CHANGES TO THESE TERMS

We may revise these Terms from time to time. We will notify active clients by email at least 30 days before material changes take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms. The "Last updated" date at the top reflects the most recent revision.

15. GENERAL

Entire agreement. These Terms, together with the Privacy Policy and any signed order form, are the entire agreement between you and Blue Bees regarding the Service.

Assignment. You may not assign these Terms without our written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.

Severability. If any provision is held unenforceable, the remaining provisions remain in effect.

No waiver. Failure to enforce a provision is not a waiver of the right to enforce it later.

Independent contractors. The parties are independent contractors; nothing creates an agency, partnership, or joint venture.

Notices. Notices to Blue Bees must be sent to todd@bluebeesmarketing.com with a copy by mail to the address below. Notices to you may be sent to the email address on your account.

16. CONTACT

Blue Bees Marketing LLC

5 Hobnoy Court

Hilton Head Island, SC, USA

todd@bluebeesmarketing.com